We first came into contact with John Austin from our mortgage lender several years ago. He came highly recommend from people that deal with insurances daily. We were closing on our forever home and he gave us the best rates with superb coverage. Our vehicles and home are insured with John Austin. If we have any questions or problems he is a phone call away and he is very helpful. We recommend John Austin to everyone.
Great customer service, even after hours! I would highly recommend Tatum Insurance to anyone for any insurance needs. Will even tell you if they are not the cheapest. I have home and flood insurance with them just not car insurance, not yet!
Highly recommended!! Tatum Insurance lowered our home owners insurance by HALF, with better coverage! Fantastic customer service, efficient, friendly, very knowledgable and works hard to get the coverage you need at prices you can afford. We were amazed at the savings he brought to us, with better coverage. We have our new insurance home! Thanks, John Austin!!!!
The absolute best service I've ever received while dealing with insurance.
My husband and I had found an adorable home in the school area we desperately wanted to move to for our daughter. After setting a budget and agreeing on a price with the seller that just *barely* fit in, we found out the home was in a floodplain. All of the sudden, I was faced with paying an extra $50-$100 or even $150 a month for flood insurance on top of a previous home insurance quoted at $1200.
John Austin Tatum changed that. He found me plans for homeowners and flood insurance that added together fell below the previous quote of $1200 a year. After that, he found me a more comprehensive and cheaper auto insurance policy. The amount of money a month I'm now saving on auto insurance is actually paying for my flood insurance. My husband and I are now able to go through with the home purchase!
Thank you John Austin Tatum!
We we're paying 2200 a year for our current home insurance. We we're referred to Tatum insurance by Joann from Prime Lending. John helped me over the phone and via text. Got me a quote that was less then half of what my husband and I were paying. He was willing to stay later then normal business hours to accommodate us being able to get in there and sign what we needed to. We were in and out within about 20 minutes. Super professional and we are extremely happy they are now our home insurance company. We look forward to being with them for years to come.
My wife and I recently moved from Washington state to Abilene. We had our insurance carrier transfer all our policies to Texas and upon the premium notices, we made the decision to shop our account. John Austin was able to re-market our entire account at a SUBSTANTIAL savings and explained the differences in coverage between the two states. We appreciate the customer service he provided and look forward to a long relationship with him to handle our insurance needs.